AS Service Center

We provide consumers with comprehensive after-sales support through a combination of online and offline methods

Online customer service: We provide 24-hour online customer service to answer consumers' questions at any time through channels such as phone, email, and social media. Our customer service team has undergone rigorous training and is able to quickly and efficiently handle various after-sales issues.

Self service platform: Consumers can access the self-service platform through the official website or app to check orders, apply for returns and exchanges, diagnose faults, etc. The platform provides detailed FAQs, video tutorials, and solutions to common problems to help users quickly find answers to their questions.

Technical Support Hotline: For some technical issues, consumers can call our technical support hotline to receive assistance and guidance from a professional technical team.