A comprehensive after-sales service grid

In order to continuously improve service quality, we focus on customer feedback and evaluation:

Regular customer satisfaction surveys: We conduct regular customer satisfaction surveys to understand customers' feelings during the purchase and use process, and collect their feedback and suggestions.

Problem tracking and feedback improvement: All after-sales issues will be recorded and tracked to ensure that customer problems are quickly resolved. At the same time, we will continuously optimize our service processes and product quality based on customer feedback.

Customer complaint handling mechanism: We have a dedicated customer complaint handling team, which will respond and resolve any dissatisfaction or complaints in a timely manner. All complaints will be rigorously investigated and reasonable explanations and solutions will be provided.